About Us

The Phanfare Story

We love photography. We started Phanfare back in 2004 because there was no internet service where we wanted to display all our photos and videos. Existing solutions were too print-focused and gave us no sense of ownership over our media. We wanted our own online presence with our own destination URL.

Building a subscription-based service made sense to us so that we could focus on the needs of the customer without having to please advertisers. And we liked the straightforward relationship of customers paying for what they were getting, rather than giving away mediocre hosting in exchange for the purchase of prints, like the online photo finishers.

Our first solution combined the power of network connected desktop clients with synchronized per-family websites. We have evolved the system over the years, adding the features that we believe photographers want and need. At the same time, we have tried to keep Phanfare simple.

We aim to serve people who value their personal media, want a better experience and will pay to preserve it. Our customer support is amazing, backed up by real people who are always ready to solve your problems and go the extra mile to help.

Phanfare will never hold your photos and videos hostage. You can get back the images whenever you want; we offer API access to other companies, even competitors, so that you can take your photos and videos with you if you ever decide to leave.

We have always been focused on creating a sustainable company that takes its responsibility to preserve the media seriously and follows the golden rule of treating others as we ourselves would like to be treated. All our friends and family use Phanfare and we hope you will too.

About the Founders

Andrew Erlichson and Mark Heinrich

Andrew Erlichson

Prior to Phanfare, Andrew Erlichson was CEO & co-founder of Flashbase, which was acquired by DoubleClick in 2000. At DoubleClick, he was Vice President of Technology for the Research and Development Group. He has worked at Mips Computer Systems, Silicon Graphics and BlackRock Financial Management. Andrew Erlichson received his AB from Dartmouth College and his M.S. and Ph.D. in Electrical Engineering from Stanford University.

Mark Heinrich

Mark Heinrich is an Associate Professor and the Associate Director of the School of Electrical Engineering and Computer Science at the University of Central Florida (UCF), and a founder of its Computer Systems Laboratory. He received his Ph.D. in Electrical Engineering from Stanford University in 1998 and was a principal designer of the FLASH multiprocessor under his advisor, John Hennessy. Dr. Heinrich also received his MS from Stanford in 1993, and his BSE in Electrical Engineering and Computer Science from Duke University in 1991. His research interests include parallel computer architecture, high-throughput computing, scalable cache coherence protocols, and active memory and I/O subsystems. Dr. Heinrich was also the co-founder and Chief Architect of Flashbase, Inc. He is the recipient of an NSF CAREER Award, an IBM Faculty Award, and is a member of the ACM and a Senior Member of the IEEE.

Contact Information

Phanfare is service of Carbonite. Carbonite, Inc. is a Delaware Corporation.

Carbonite, Inc.
177 Huntington, Ave.
Boston, MA 02116

By Email:

Customer Support: phanfaresupport@carbonite.com
Privacy Questions: privacy-matters@phanfare.com

On The Web:

Follow us on Twitter: http://twitter.com/phanfare
Find us on Facebook: http://www.facebook.com/phanfare